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Free local shipping on all orders over $50. We currently only shipped to the following postcode 2161, 2163, 2164, 2165, 2166, 2168, 2170, 2177, 2176.
Will expand our network soon.

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

We require up to 24-36 hours to process your order. We only ship MON-THU each week.

Click on my account to create an account.

To update your shipping address please email us wecare(at) with your order number

You will receive an email from us with your tracking number as soon as we ship your package depending on the shipping options. (We ship every Mon and Thu each week.)

NO, we do not need to keep your credit card information on file. 

Currently, we ship within Australia. We are planning to expand our marketplace beyond Australia. If you would like us to ship to your country, please email us! This will help us decide where to expand next!

If you have any questions about your order, shipping times, or anything else, you can always contact us through the chat on the website or by emailing us at wecare(at) Our customer service team is available Monday through Friday!

If you need to swap an item

Returns and Exchanges

If you made an order and received the wrong item, contact us at wecare(at) with your order number and we will make it right. We will make sure you get the correct items.

Please email wecare(at) and include a photo of the item and a description of the damage and order number to arrange for a replacement.

If you want to ship your package to a different address, please contact us at wecare(at) . If the package hasn’t been shipped yet, we’ll switch the label.

Absolutely, please email us wecare(at) with the item name. We will inform you when the item is back in stock.

Free Australia Wide shipping

On all orders above $150

Get Monthly Inspire Recipe with Our Club Veg.

Join our Club Veg and receive monthly products range and idea recipes.

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